Product care & Returns

Returns Policy

If you are not completely satisfied with your purchase, I am sorry to hear that, however, simply return the item to me in its original unused condition within 28 days of receipt.

Returned items should be unused and unworn (Earrings and studs) and must be returned in original packaging. I will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, I will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
 
The item is your responsibility until it reaches me. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
 
The cost of returning the item to me is your responsibility.
 

Jewellery Care

Brass hates moisture! So do not wear your jewellery in the shower or the bath. Brass and copper will patina with time, although some people like the autumnal tint, it can be bought back to a high shine with a soft cloth and some Brasso.

Sterling silver can also be cleaned with Silvo or a silver cleaning cloth.

Silver and gold plated items are also best kept dry to prolong the shine of the plate.

Patinated pieces - To prolong its wear do not let the pieces get wet or leave in damp, humid environments.

Raw brass can be gently cleaned with a bicarbonate of soda, vinegar and water paste but this must NOT touch patinated or painted surfaces. 

When storing take care that the pieces do not rub or knock together.